bijj99 Privacy Policy — Our Commitment to Protecting Your Information

1Introduction

Bijj99 (referred to as "bijj99", "we", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the bijj99 website (https://bijj99.pro), mobile app, and all related services — and how we use and protect it.

By accessing or using bijj99, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using bijj99 services.

This Privacy Policy is part of our Terms and Conditions and Responsible Gaming Should be read alongside the policy.

2Data Collection

Bijj99 collects information from you in various situations. The type of data collected depends on how you use bijj99. Below is a detailed breakdown of the different categories of data and how they are collected.

Information you provide directly:

• At registration: full name, date of birth, email address, phone number, and residential address.
• During KYC verification: a copy of your national ID, passport, or driving license.
• At the time of payment: mobile banking number (Mobile Banking/Nagad/Rocket) or bank account details.
• Any information provided during communications with the support team.

Automatically Collected Information:

• IP address and device identifier information.
• Browser type and version, operating system.
• A log of your activity on the bijj99 platform — which games you played, when you logged in, and so on.
• Your complete transaction history — deposits, withdrawals, and betting records.
• Usage data collected through cookies and similar tracking technologies.

3Data Usage

Bijj99 uses collected data only for specific, legitimate purposes. We never use your data for unnecessary or non-transparent activities.

• Service Delivery: To manage accounts, process deposits and withdrawals, and ensure gaming services run smoothly.
• Identity Verification: To complete the KYC process and prevent money laundering.
• Ensuring Security: To detect fraud, prevent unauthorized access, and keep the platform secure.
• Customer Support: To respond to your complaints and queries and to resolve issues.
• Responsible Gaming: To identify unusual gaming patterns and provide the necessary support.
• Service Improvement: To analyze user experience and improve the bijj99 platform.
• Legal Obligations: To meet regulatory requirements and comply with legal processes.

4Cookies & Tracking Technologies

The bijj99 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your bijj99 experience.

Cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functionality Cookies: To remember your preferences — such as language and time zone.
• Analytics Cookies: To analyze user activity on the platform and improve our services.
• Security Cookies: To detect suspicious activity and multiple accounts.

You can control or disable most cookies through your browser settings. However, disabling essential cookies may affect the performance of some bijj99 services.

5Data Sharing & Disclosure

Bijj99 never sells your personal data. In certain circumstances, limited information may be shared with third parties.

When your information may be shared:

• Payment Processing: To process transactions with payment gateway partners such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Services: With authorized third-party verification agencies for the KYC process.
• Legal Obligations: In response to court orders, regulatory requests, or government investigations.
• Fraud Prevention: With Anti-Money Laundering (AML) authorities in cases involving suspicious transactions.

6Data Retention Period

Bijj99 retains your personal data only for as long as necessary. Retention periods are determined by the type of data and applicable legal requirements.

• Account Information: For the duration the account is active and at least 5 years after closure.
• Transaction Records: May be retained for up to 7 years to meet legal requirements.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 2 years for security analysis purposes.
• Support Conversations: Up to 1 year after the issue has been resolved.

Once the designated retention period ends, data is securely deleted or anonymized.

7Security Measures

Bijj99 uses industry-leading technology to keep your data safe. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transmissions on bijj99 are protected by 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication at login provides an extra layer of protection for your account.
• Firewall Protection: An advanced firewall system protects against cyberattacks.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Data Backup: Data is backed up across multiple secure servers.
• Access Controls: Only authorized bijj99 staff may access information on a need-to-know basis.

8Your Rights

As a bijj99 user, you have certain important rights over your personal data. It is bijj99's responsibility to uphold those rights.

• Right to Access: You can request to see what personal data bijj99 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You can download a copy of your data.
• Right to Object: You may opt out of your data being used for marketing purposes.

To exercise any of these rights, contact the bijj99 support team. We aim to respond to your request within 30 days. Please note that in some cases, legal obligations may prevent us from deleting certain data.

9Children's Privacy

Bijj99 services are strictly for users aged 18 and above. bijj99 does not knowingly collect data from minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• If any information belonging to a minor has been collected, it will be deleted as soon as we become aware of it.
• If a parent or guardian believes their child's data is held by bijj99, please contact our support team.

10Policy Changes

Bijj99 may update this Privacy Policy from time to time. Users will be notified of any significant changes by email or through a notice on the platform.

Continued use of bijj99 after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11Contact

For any questions, concerns, or data-related requests regarding this Privacy Policy, please contact the bijj99 support team.